Privacy Policy

SECTION 1: INTRODUCTION

Section 1.1

“Personal data” is defined as:
“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

SECTION 2: CREDIT

Section 2.1

This document was created using a template from SEQ Legal. Visit their website here.

SECTION 3: HOW WE USE YOUR PERSONAL DATA

Section 3.1

In this Section 3 we have set out:

  • the right to access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

Section 3.2

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Section 3.3

We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.] The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

Section 3.4

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

Section 3.5

In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Section 3.6

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

SECTION 4: PROVIDING YOUR PERSONAL DATA TO OTHERS

Section 4.1

In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

SECTION 5: INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

Section 5.1

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

SECTION 6: RETAINING AND DELETING PERSONAL DATA

Section 6.1

This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Section 6.2

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Section 6.3

We will retain your personal data as follows: Email addresses, telephone numbers, names and messages will be retained for a minimum period of 1 year following the sending date, and for a maximum period of 3 years following sending date.

Section 6.4

Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

SECTION 7: AMENDMENTS

Section 7.1

We may update this policy from time to time by publishing a new version on our website Section 7.3.

Section 7.2

You should check this page occasionally to ensure you are happy with any change to this policy.

Section 7.3

We may notify you of changes OR significant changes to this policy by email or through the private messaging system on our website.

SECTION 8: YOUR RIGHTS

Section 8.1

In this Section 8, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Section 8.2

Your principal rights under data protection law are:

  • the right to access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to object to processing;

  • the right to data portability;

  • the right to complain to a supervisory authority; and

  • the right to withdraw consent.

Section 8.3

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

Section 8.4

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

Section 8.5

To the extent that the legal basis for our processing of your personal data is:

  • the right to access;

  • the right to rectification;

Section 8.6

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Section 8.7

You may exercise any of your rights in relation to your personal data by written notice to us.

SECTION 9: OUR DETAILS

This website is owned and operated by TECHSOLVE HUB.

You can contact us:

  •  the right to access;

  • the right to rectification;

SECTION 10: DATA PROTECTION OFFICERCTION 9: OUR DETAILS

Our data protection officer’s contact details are same as the ones above in section 9. For communication that require urgent response, use the WhatsApp/Live chat feature on our website or write an email to admin@techsolvehub.co.ke.